Chapter 22
Plan Tiers & Feature Availability
The system ships in three tiers — Core, Growth, and Enterprise — from a single codebase. Your plan is set on the server side; there's no self-service upgrade button. Contact your provider to change tiers.
Most features a plan leaves out can be added to it as an add-on, for an extra fee: they're marked “Add-on” below. The expenses, suspense, and new-account features come together as the Finance Pack add-on. Settings → General → Current plan lists the add-ons you have.
| Feature | Core | Growth | Enterprise |
|---|---|---|---|
| Auth, roles, customer/supplier/product management, sales, purchases, inventory, credit & deposits | Yes | Yes | Yes |
| Basic reports (sales, stock valuation, stock by branch, top selling, low stock) | Yes | Yes | Yes |
| Batch & expiry tracking and Expiry Report (switched on in Settings) | Add-on | Yes | Yes |
| Truck & driver on sales and purchases (switched on in Settings) | Add-on | Add-on | Yes |
| Tax on sales, TINs, and the Tax Report (switched on in Settings) | Yes | Yes | Yes |
| Damaged stock and the Damaged Stock report (switched on in Settings) | Add-on | Add-on | Yes |
| Services sold alongside products (switched on in Settings) | Add-on | Add-on | Yes |
| Proforma invoices (switched on in Settings) | Add-on | Yes | Yes |
| Advanced reports (receivables, payables, P&L, dead stock, profit margins) | Add-on | Yes | Yes |
| Bulk import/export | Add-on | Yes | Yes |
| Suspense transactions | Finance Pack add-on | Yes | Yes |
| View financial accounts & transfer funds | Yes | Yes | Yes |
| Create new financial accounts | Finance Pack add-on | Yes | Yes |
| Expenses tracking | Finance Pack add-on | Yes | Yes |
| Direct Deliveries (Distributor) | — | Add-on | Yes |
| Multi-branch (stock/sales/purchases, transfers, per-branch cash) | Add-on, per extra branch | Add-on, per extra branch | Yes |
| Customer Credit Settlement & Branch Performance reports | With add-ons | With add-on | Yes |
| Prices and average cost per branch (switched on in Settings) | With add-on | With add-on | Yes |
| Custom roles / granular permissions | — | Add-on | Yes |
| Who sees profit (section 19.4) | Admin role | Admin role (View Profit permission with the Custom Roles add-on) | View Profit permission |
| Max active users | 3, more as an add-on | 8, more as an add-on | Unlimited |